Internet and eCommerce insights on contracts, privacy, digital compliance, and platform operations.
If your business charges consumers on a recurring basis, the enrollment page, confirmation, renewal notices, and cancellation process each require compliance review. Federal and state laws regulate disclosures, consent, reminders, fee changes, cancellation, and the records supporting each charge.
Read MoreCAN-SPAM regulates commercial email whose primary purpose is advertising or promoting a commercial product or service. The law covers individual messages and bulk campaigns alike, including messages to business contacts, existing customers, subscribers, and consumers.
Read MoreA brand relationship may require disclosure when someone recommends the brand’s product. The FTC evaluates the connection, the audience’s expectations, the claim, and the placement and wording of the disclosure.
Read MoreWhen you deliver software as a service, a product sale becomes an ongoing relationship. You host the application, control the infrastructure, release updates, process customer data, and keep the service available.
Read MoreIf your online business lets users post reviews, comments, listings, messages, or other material, Section 230 limits when a claim may treat you as the publisher or speaker of another person's content. The statute provides no blanket immunity for everything a platform does. The claim, the alleged duty, and the source of the information control the analysis.
Read MoreYour terms of service bind only the users who received legally sufficient notice and assented to them. When a dispute arrives, the company holding the arbitration clause has to prove which terms it offered, how the screen presented them, what action signified acceptance, who took that action, and which version governed the transaction.
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